Raview · Google review management for BC small businesses
Raview

Never get blindsided
by a bad review again.

Every morning at 8, one short email: what customers said, what's already been answered, and ready-to-post replies for anything that needs you.

The trial starts by connecting your Google Business Profile through Google.

8am
One email, daily
1–3★
Always your call
14 days
Free trial

Built in Campbell River for BC small businesses.

The problem

You find out about a bad review
at the worst possible time.

Mid-service. At your kid's game. Right before bed. Then you carry it around all day, trying to find the right words.

Meanwhile the good reviews sit unanswered, because there's never a quiet hour to get to them.

The Morning Brief

One email.
Everything handled or ready.

What came in overnight. Every new Google review, in one place.
What's already answered. Positive reviews get a reply in your voice, posted for you.
What needs you. Anything 1 to 3 stars comes with three ready-to-post replies. Pick one, edit it, or write your own. Nothing negative posts without you.

Read it in under a minute. You only open the dashboard when something needs you.

Your Morning Brief — Tuesday, May 26
Sample Café · Powered by Raview
4
New Reviews
3
Answered
1
Needs You
Answered Overnight
Lisa K. ★★★★★ — Response posted 11:47 PM
Mike D. ★★★★★ — Response posted 11:47 PM
Visitor_22 ★★★★ — Response posted 11:48 PM
⚠ Tom B. left a 2★ review. 3 response options are ready — tap to post.
Your voice, your rules

Sounds like you.
Try it on a real review.

Ten minutes of setup: your tone, your staff names, what you're known for, words you'd never say. Every reply is written from that and checked before it posts. Anything unusual is held for you instead.

Industry
Personality
Tone
Signature Detail
Paste a Google review
Rating
★ ★ ★ ★ ★
5 stars
Pricing

One plan.
Everything included.

14-day free trial. No setup fees. No contracts. Cancel anytime. Prices in CAD, plus applicable taxes.

Raview
$49/mo
For one Google Business Profile
  • Morning Brief email every day at 8am
  • Replies written in your voice
  • 1–3★ reviews held for your approval, with three drafts
  • Dashboard to review, edit and approve

Start tomorrow morning
with nothing hanging over you.

Connect your Google Business Profile in about 10 minutes. Your Morning Briefs start the next morning. First 14 days free.

Sample dashboard · fictional business and data
🏠Home
💬Reviews
📊Analytics
📬Morning Brief
⚙️Preferences
Harbourside Family Dental
Raview Plan
Good morning, Mike ☀️
Monday, May 25, 2026
All systems running
Total Responded
247
↑ 12 this month
Current Rating
4.8
★★★★★
Response Streak
34
🔥 days 100% response rate
Pending Review
1
Flagged for your attention
⚠ 1 response held for review
Possible escalation needed — Tom K. left a 2★ review mentioning a specific staff member. Review and post your own response.
Recent ResponsesLast 7 days
Jennifer M.
★★★★★
Today, 8:02 AM · Posted
"Mike remembered our kids' names from last visit. That kind of personal touch is so rare. We keep coming back."
Raview responded
Moments like this are exactly why we do what we do — thank you, Jennifer. Knowing the families who trust us is the job, and yours means a lot to our team. See you at your next visit.
Mike T.
★★★★★
Yesterday, 8:01 AM · Posted
"Quick appointment, no wait, very professional. Fixed my chip in under an hour."
Raview responded
Glad we could get you sorted quickly, Mike — time is precious and we don't take that lightly. Same-day work is something our team takes real pride in. Hope to see you again (for something less urgent next time).
Tom K.
★★
2 days ago · Flagged — Needs Review
"Waited 45 minutes past my appointment. Staff member at front desk was short with me when I asked about the delay. I've been coming here for years."
Held for your review
Reviews
Full history — all your Google responses in one place
All Reviews247 total · 3 this week
Jennifer M.
★★★★★
Posted May 25, 2026
"Mike remembered our kids' names from last visit. That kind of personal touch is so rare. We keep coming back."
Response posted at 8:02 AM
Moments like this are exactly why we do what we do — thank you, Jennifer. Knowing the families who trust us is the job, and yours means a lot to our team. See you at your next visit.
Tom K.
★★
Flagged May 23, 2026
"Waited 45 minutes past my appointment. Staff member at front desk was short with me when I asked about the delay. I've been coming here for years."

Raview held this response for your review. Here are 3 options:

Tom, you've been with us for years and you deserve better than what happened. I want to sort this out personally — call us at 555-xxx-xxxx and I'll make it right. — Mike
Tom, this is not the experience we want for any patient, especially a long-standing one. Running behind affects everyone and I understand your frustration. Please reach out so we can discuss — your continued trust matters to us.
The wait you described and the interaction that followed aren't a reflection of our standard, Tom — and I apologise sincerely. Please call the office so I can look into this personally.
Mike T.
★★★★★
Posted May 24, 2026
"Quick appointment, no wait, very professional. Fixed my chip in under an hour."
Response posted at 8:01 AM
Glad we could get you sorted quickly, Mike — time is precious and we don't take that lightly. Same-day work is something our team takes real pride in. Hope to see you again (for something less urgent next time).
Analytics
Last 30 days
Reviews Received
23
↑ 4 vs last month
Response Rate
100%
22 posted, 1 flagged
Avg Rating (30d)
4.7
↑ 0.2 vs prior period
Reviews Per Week
W1
W2
W3
W4
W5
AI Insight

Reviewers this month mentioned "wait time" 4 times — twice positively (short waits) and twice negatively. This is worth monitoring. Reviewers also frequently mention the owner by name, which positively correlates with 5★ reviews.

Rating Breakdown
5★
18
4★
3
3★
1
2★
1
1★
0
Top Keywords
Mike ×14 professional ×9 wait time ×4 family ×4 clean ×3
Morning Brief
Preview of what lands in your inbox each morning
Your Morning Brief — Monday, May 25
Harbourside Family Dental · Powered by Raview
3
New Reviews
2
Answered
1
Needs You
Answered for You
Jennifer M. ★★★★★
"Raview responded 8:02 AM"
Mike T. ★★★★★
"Raview responded 8:01 AM"
⚠ Action Required
Tom K. left a 2★ review mentioning staff. 3 response options are ready in your dashboard — tap to review and post.
AI Insight
Reviewers are mentioning "wait time" more frequently this month. Worth keeping an eye on your appointment scheduling.
Preferences
Control every aspect of how Raview speaks for you
📊 Response ThresholdsWhich reviews Raview responds to automatically
Auto-respond to reviews rated
4
4★5★
★ and above
4★ and above (near-positive too)
1–3★ reviews are always held in your Morning Brief for approval — never auto-posted, regardless of this setting.
Skip short reviews with no content
Skip reviews under 10 words
Skip reviews with no text (rating only)
Skipped reviews are shown in your Morning Brief so you can choose to respond manually.
At your current settings, Raview will auto-respond to approximately ~85% of incoming reviews. You review the rest in your Morning Brief.
🎭 Voice & PersonalityHow Raview sounds on your behalf
🤗
Warm & Welcoming
💪
Bold & Confident
😊
Friendly & Casual
🎩
Professional
😄
Witty
🙏
Humble & Grateful
Casual & ConversationalFormal & Polished
✍️ Brand Voice DetailsWords and phrases that make it sound like you

Raview uses these naturally — at most once per response

These phrases are permanently excluded from all responses

Mentioned only when reviewer names them or when natural

⚠️ Negative Review Draft Style1–3★ reviews are always held for your approval — this sets the tone only
Apologise + Invite Offline
AI drafts a sincere apology inviting the customer to call directly — ready for your approval. Best for most businesses.
Acknowledge + Explain
AI drafts a response that acknowledges the concern and adds context without being defensive.
No Preference
Raview drafts three balanced options for you to choose from — no default tone.

Appended to all negative responses

🏪 Business StoryFacts Raview weaves into responses naturally

Raview uses this to contextualise responses seasonally

Response Automation
Auto-post positive reviews (4–5★)
1–3★ reviews — always held for your reviewAlways on
Include return CTA on positive reviews
Use reviewer's first name in response
Include emoji in responses
Notifications
Daily Morning Brief email
Instant alert on flagged reviews
Weekly summary email
Raview — $49 CAD/month
Next billing: after launch
About Raview

Building Better
Businesses.

A vision for what AI in business should actually look like.

"At Raview, we harness AI in cooperation with human insight to grow alongside the businesses we serve. Continuous improvement, authentic communication, and the belief that the future of better business is not artificial — it's deeply, unmistakably human."

Reputation
Clarity
Integrity
👤
Nicholas Stavrakov
Founder & CEO
Campbell River, British Columbia
Raview Technologies Inc.
Federally incorporated · BN 789806973
Campbell River, BC · raview.ca
The Vision

AI that works with people, not instead of them.

Raview was built in Campbell River, BC with one simple observation: small business owners care deeply about their reputation, but they're stretched thin. They know they should respond to every Google review. Almost none do — not because they don't care, but because life gets in the way.

The vision for Raview has never been to replace the human side of business. It's to protect it. Every response Raview writes sounds like the owner wrote it — because the owner built it, with their own voice, their own phrases, their own rules.

There's a version of AI that strips the humanity out of business communication. Raview is the opposite: AI that keeps the humanity in.

We started with BC's small businesses because that's home. Campbell River restaurants, trades companies, health clinics, fishing lodges — these are real people with real reputations, and they deserve the same tools as anyone else.

What we believe

The principles behind every decision.

🤝
AI should cooperate, not replace
The owner's voice, tone, and values are built into every response. Raview amplifies what makes a business human — it doesn't flatten it.
⏰
Time is a small business's scarcest resource
A business owner who spends 45 minutes a day writing review responses is losing time they can never get back. Raview's value is measured in hours returned, not features listed.
🏡
Local communities deserve sophisticated tools
Enterprise software is designed for enterprise companies. Raview is built for the restaurant owner, the fishing lodge, the dental practice — the backbone of local economies.
📋
Transparency over automation theatre
Every response Raview writes can be seen, audited, or overridden. The Morning Brief keeps owners informed. Nothing posts without a clear policy the owner set themselves.
🧠
Honest by design
Replies only use the facts you gave us during setup. Anything unusual is held for you instead of posted, and every reply can be seen, edited or overridden.

Start tomorrow morning
with nothing hanging over you.

Connect your Google Business Profile in about 10 minutes. First 14 days free.

Sample Email Preview

Your Morning Brief

This is exactly what arrives in your inbox at 8am each morning.

Raview Morning Brief — Your Morning Brief · nicholas@raview.ca
From: Raview <brief@raview.ca>
To: nicholas@raview.ca
Subject: ☀️ Morning Brief — 4 new reviews, 1 needs you · Tuesday
Your Morning Brief
Sample Café · Tuesday
4
New Reviews
3
Answered
1
Needs You
Current Rating: 4.6★ · 30-day response rate: 100%
✓ Answered Overnight
Lisa K. ★★★★★
11:47 PM
"Amazing food and even better service. We drove across town just to eat here again."
Raview responded:
That drive means the world to us, Lisa — thank you. Our team works hard to make every visit worth the trip, and hearing that from guests who've come back makes it all worthwhile. We hope to see you again soon.
Mike D. ★★★★★
11:47 PM
"Best halibut fish and chips on the Island. No contest."
Raview responded:
High praise, Mike — we'll take it. Fresh halibut straight off the docks is something we never compromise on. Glad it showed.
Visitor_22 ★★★★
11:48 PM
"Great atmosphere, decent food. Service was a bit slow but staff were friendly."
Raview responded:
Thank you for the honest take — the atmosphere is something our team puts real care into. We hear you on the pace and are always working to improve. We'd love to have you back on your next visit.
⚠ Action Required — Tom B.
Tom B. ★★
11:32 PM
"Ordered the burger, waited 40 minutes, came out cold. When I mentioned it, I was told the kitchen was busy. Won't be back."
Raview held this response for your review. Choose the one that feels right — tap to post, or edit before sending:
Option A — Apologise & invite offline
Tom, a 40-minute wait followed by a cold meal is not what we're about, and I'm sorry. Please call us at 555-xxx-xxxx — I'd like to make it right personally.
Option B — Acknowledge & explain
That's not the experience we aim to deliver, Tom. We were slammed that evening, but that's no excuse for a cold meal. We appreciate the feedback and hope you'll give us another chance.
Option C — Concise & direct
Tom, I'm sorry — this wasn't good enough. Call us at 555-xxx-xxxx and we'll make it right.
AI Insight
Reviewers this month mention wait time more frequently than last month (4 mentions vs 1). Worth monitoring throughput on peak evenings.
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